Telecom Services
Maintenance
The Comms maintenance agreement can be anything from 12 months to five years. The maintenance agreement gives you peace of mind knowing that you can call out an engineer should you experience any problems with your telephone system. This allows you to concentrate on the running of your business.
We are able to offer you the following:
- Experienced and trained field and helpdesk engineers
- Maintenance contracts tailored to suit your business
- Provide a prompt response to faults and queries
- Liaise with your line provider to resolve faults
Our engineers are able to offer advice, resolve problems and where appropriate arrange a site visit.
What is Covered*
- Access to the infinity helpdesk including remote diagnostics
- Associated labour costs
- Fault recording and follow up line provider
- Engineers to visit site
*See our terms and conditions for full details.
Our infinity engineers will be happy to assist whether you have a major fault or need some simple programming doing.
Infinity has a target time of four hours for responding to major faults. Priority is given to urgent system-critical faults.
Leasing
Infinity ITC are able to offer leasing for Telephone Systems. The cost of leasing could be a little as £1.25 per day, less than the cost of a days worth of telephone calls. For more information about leasing please contact us. Below are some things to consider when thinking about leasing.
Budgeting
The regular nature of the payments and their usually fixed amount helps a business to forecast cash flow. The business is able to compare the payments with the expected revenue and profits generated by the use of the asset. If, however, you wish to alter the payment frequency or amount, this will have to be agreed in advance with the finance company.
Fixes Rates
In most cases the payments are fixed throughout the hire purchase or lease agreement, so a business will know at the beginning of the agreement what their repayments will be. This can be beneficial in times of low, stable or rising interest rates but may appear expensive if interest rates are falling. On some agreements, such as those for a longer term, the finance company may offer the option of variable rate interest. In such cases, rentals or instalments will vary with current interest rates; hence it may be more difficult to budget for the level of payment.
Security
Under both hire purchase and leasing, the finance company retains legal ownership of the equipment, at least until the end of the agreement. This normally gives the finance company better security than lenders of other types of loan or overdraft facilities. The finance company may therefore be able to offer better terms.
The decision to provide finance to a small or medium sized business depends on that business’ credit standing and potential. Because the finance company has security in the equipment, it could tip the balance in favour of a positive credit decision.
Maximum Finance
Hire purchase and leasing could provide finance for the entire cost of the equipment. There may however, be a need to put down a deposit for hire purchase or to make one or more payments in advance under a lease. It may be possible for the business to ‘trade-in’ other assets which they own, as a means of raising the deposit.