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Avaya

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More than one million businesses rely on Avaya IP office, the award winning business communication system that gives growing companies a total solution for telephony, messaging, networking, conferencing, customer management and much more.

With over one hundred years of experience as a leader in communications, we know that the right solution for your business is one that helps you increase profitability, improve productivity and gain competitive advantage.

10 reasons to choose Avaya IP office...

  1. The right model for your business - With several models to choose from, there’s an IP Office to meet your needs.
  2. Ready to grow - From 2 to 360 extensions; up to 192 lines; easily expanded.
  3. Secure, converged communications - Use IP Office as a secure router with built-in firewall/VPN. Route voice calls over managed Internet service (VoIP) and pocket the savings.
  4. Call handling and messaging - Get 24 hour support for customers without a 24 hour staff. IP Office has a range of messaging and customer interaction capabilities. Unified messaging combines Voice, Fax and Email into a single mailbox to improve response times. Interactive Voice Response (IVR) uses Text-to-Speech to automatically read back database queries from callers to provide out-of-hours customer service.
  5. Simple administration - Windows-based, menu driven, tools cut the time and expense of administration.
  6. Communication with customers - Set up a formal or informal customer service centre with voice, e-mail and Web chat. Integrate your customer database into your call handling processes. Manage the quality of your customer interactions.
  7. Work anywhere - Give your employees all the communications capabilities they have at the office whether they are working from home or a remote office with VoIP.
  8. A complete conferencing solution - Don’t pay any more fees to outside conferencing service providers. Get Web and audio based conferencing that is easy to set up and use.
  9. Great value for money - Wide choice of analog, digital or IP phones to suit your business.
  10. Free Voice Recording : An excellent system for recording telephone conversations, ideal for call centres, banks and insurers. This enables you to confirm the contents of the conversation that took place without the hassle of one‘s word against the other.

 
   
Avaya IP Office - Small Office Edition
IP Office Small Office Edition
The IP Office - Small Edition is compact and specifically for very small businesses and home offices. This single unit can provide a PABX, Auto Attendant, Voicemail, Broadband Access, Wireless Access Point (WiFi) and VPN tunneling.
 
  • 1 Segmented WAN for ADSL
  • Optional WAN port
  • Door Relay
  • Internal Music-on-Hold
  • 4 Port Switch
  • Optional Integral Voice Mail
  • Router/Internet Access/Firewall/DHCP Server
  • Suitable for Pro Home User & Teleworker
Avaya IP Office IP406
IP406
The IP406 supports up to six Expansion Modules providing a combination of up to 190 analog, digital or IP extensions with the capacity for eight analog trunks or two digital trunks.
 
  • Up to 190 analogue and/or digital extensions
  • Conference calls
  • 8 port LAN Switch
  • 20 channel Voicemail
  • 8 Built in Digital station ports
  • 2 Built in Analogue extension Ports
  • Router/Internet Access/Firewall/DHCP server
  • Remote Access Server
Avaya IP Office IP412
Avaya IP Office IP412
The IP412 supports 12 Expansion Modules providing a combination of up to 360 analog. digital or IP extensions, with capacity for eight analog trunks or four digital trunks.
 
  • Up to 360 analogue and/or digital extensions
  • Conference calls
  • 2 independent 10/100Mbps LAN ports for Firewall separation
  • 100 data channels
  • Single WAN
  • 2.048 Mbps
  • V.24/X.21/V.35
  • Frame Relay
  • External relay driver output
  • Router/Internet Access/Firewall/DHCP server
  • Remote Access Server
Avaya IP Office 500
Avaya Office IP500
The IP Office 500 has a greater VCM channel capacity and performance. This system is the most suitable out of the IP Office range for IP Telephony applications.
 
  • 4 slots to host extension cards and VCM cards
  • Digital Station 8 card
  • Phone 2 and Phone 8 card
  • VCM-32 and VCM-64 cards
  • Optional trunk daughter card support
  • Analog Trunk Module 4 card
  • BRI-4 and BRI-8 cards
  • Support for IP400 trunk and VCM cards
  • Support for up to 8 IP Office Expansion Modules
  • Phone modules (8, 16, 30)
  • Digital Station Modules (16, 30)
  • Analog Trunk Module 16
  • External O/P socket supporting two relay on/off switch ports e.g. for door entry systems
  • Audio input port for external Music-On-Hold source
  • Up to 30 Voicemail pro ports
  • Two 10/100 switched Ethernet ports