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FAQ

Q. What products do Mobile Distribution Solutions supply?

A. We supply sim free, prepay , OEM and own brand mobile accessories.

Q. Do you supply original mobile phones?

A. Yes, we only supply genuine original handsets from all the leading manufacturers.

Q. Do you supply single units?

A. We are a wholesale mobile phone supplier and as such do not supply single units.

Q. Do you offer samples?

A. No, we do not offer samples.

Q. Do your handsets come complete with warranty?

A. Yes, all new handsets provided by Mobile Distribution Solutions are complete with full manufacturers guarantee/warranty.

Q. Do you supply to individuals as well as business customers?

A. We only supply to registered verifiable companies, unfortunately we do not supply to individuals.

Q. Do you offer credit facilities?

A. Yes, please contact us to discuss credit facilities and will try to accommodate your business whenever possible.

Q. How long does delivery usually take?

A. Delivery timescale is based on a number of factors including stock location & order size, we do however aim to ensure delivery within 2-5 working days.

Q. Can I collect from your premises?

A. We do not operate a retail premises or showroom however in certain circumstances personal collection is welcome by appointment, this is subject to stock location and order size, as we may not be the actual stock holder.

Q. How do I know your company is legitimate?

A. Infinity Direct UK Ltd are incorporated in the United Kingdom and as such all our details can be fully verified on www.companieshouse.gov.uk , we are also VAT  registered with HMRC www.hmrc.gov.uk . We do suggest all potential clients background check any supplier they wish to deal with to ensure legitimacy.

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